Privacy policy

Privacy Policy

Last Updated: 11 AUGUST 2026

At VAYCART, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices and rights available to you when you use our website, place an order, or otherwise interact with us.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

Information You Provide Directly

When you create an account, place an order, contact us, subscribe to our communications, or otherwise interact with our store, we may collect:

  • Full name

  • Email address

  • Mobile/telephone number

  • Billing and shipping address

  • Delivery details

  • Account login information, where applicable

  • Order and purchase history

  • Information you provide when contacting customer support

  • Product customization information, where applicable

  • Any other information you voluntarily provide to us

Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method you choose, these providers may collect payment information such as card, UPI, banking, or other transaction details.

VAYCART generally does not store complete card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on its own servers. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Approximate location derived from technical information

  • Date and time of visits

  • Referring website or source

  • Website usage and interaction information

We use this information primarily to operate, secure, maintain, and improve our website.

2. How We Use Your Information

We may use personal information for purposes including:

  • Processing and fulfilling your orders

  • Arranging shipping and delivery

  • Confirming purchases and providing order updates

  • Responding to customer-service requests

  • Managing customer accounts

  • Processing refunds, returns, cancellations, and exchanges

  • Providing products and services you request

  • Improving our website, products, services, and customer experience

  • Detecting, preventing, and investigating fraud, misuse, or security incidents

  • Maintaining website and payment security

  • Sending transactional communications related to your orders

  • Sending promotional or marketing communications where permitted and where you have provided the necessary consent

  • Complying with applicable legal, regulatory, tax, accounting, and other obligations

  • Establishing, exercising, or defending legal claims where necessary

  • Performing other purposes that are reasonably connected with providing our services

We aim to collect and use personal information only for appropriate and specified purposes and to avoid using information in ways that are incompatible with the purposes for which it was collected.

3. Consent and Your Choices

Where required by applicable law, we will seek your consent before processing personal data for purposes that require consent.

Where processing is based on your consent, you may withdraw that consent using the method made available by VAYCART. Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services or features where the relevant information is necessary to provide them.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve our services.

Cookies are small files stored on your device that can help a website remember information about your visit.

We may use cookies for purposes such as:

  • Keeping items in your shopping cart

  • Maintaining login sessions

  • Remembering preferences

  • Understanding website traffic and usage

  • Improving website performance

  • Measuring advertising and marketing effectiveness

  • Helping detect fraud and security threats

Some cookies may be placed by third-party service providers that operate on our behalf.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping-cart or checkout features.

5. Third-Party Services

To operate our e-commerce business, we may use trusted third-party service providers, including:

  • E-commerce/website hosting providers

  • Payment gateways

  • Shipping and logistics companies

  • Print-on-demand and fulfilment partners

  • Analytics providers

  • Marketing and advertising platforms

  • Email and communication providers

  • Customer-support tools

  • Fraud-prevention and security services

  • Cloud storage and technology providers

These third parties may process personal information only as necessary to provide their services to us, comply with applicable law, protect their systems, or for other permitted purposes.

Third-party providers may have their own privacy policies and terms. We encourage you to review the privacy practices of services you use through our website.

6. Sharing of Personal Information

We may share relevant personal information with service providers and business partners where reasonably necessary to operate our business and provide the products and services you request.

For example, your name, contact information, and delivery address may need to be shared with a fulfilment or shipping provider so that your order can be produced and delivered.

We may also disclose information:

  • When required by applicable law or a lawful government request

  • To comply with legal proceedings or regulatory requirements

  • To prevent fraud, abuse, or security threats

  • To protect the rights, property, or safety of VAYCART, our customers, or others

  • In connection with a merger, acquisition, restructuring, sale, or transfer of business assets, where legally permitted

We do not intend to sell your personal information as a standalone commercial asset.

7. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, destruction, alteration, or disclosure.

These measures may include:

  • Secure website connections

  • Access controls

  • Restricted access to personal information

  • Use of reputable third-party service providers

  • Security monitoring and maintenance

  • Appropriate data-handling procedures

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

If we become aware of a personal-data breach that requires notification under applicable law, we will take the steps required by applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, tax, accounting, or regulatory obligations.

When personal information is no longer required, we may delete it, anonymise it, or otherwise dispose of it in accordance with applicable law and our internal procedures.

9. Children's Privacy

Our website is not intended for individuals who are not legally permitted to use our services.

We do not knowingly seek to collect personal information from children except where permitted by applicable law and with any required parental or guardian involvement.

If you believe that a child has provided personal information to us improperly, please contact us at paraskaranjkar2@gmail.com .

10. Your Rights

Subject to applicable law and any conditions or limitations provided by law, you may have rights relating to your personal information, which may include:

  • Requesting information about the personal data we process about you

  • Requesting correction of inaccurate or incomplete personal information

  • Requesting deletion or erasure where legally applicable

  • Withdrawing consent where processing is based on consent

  • Requesting information about how your personal data is processed

  • Raising a grievance regarding our handling of your personal data

  • Exercising other rights available to you under applicable Indian data-protection law

To exercise an applicable right, contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests to protect your account and personal information.

Where legally permitted, we may refuse or limit a request where doing so is necessary to comply with legal obligations, protect another person's rights, prevent fraud, or for another lawful reason.

11. Grievances and Complaints

If you have a concern about how we collect or use your personal information, please contact our designated contact person/grievance contact:

Name: Paras Karanjkar
Email: paraskaranjkar2@gmail.com
Phone: NON
Postal Address: NON

We will review and respond to privacy-related complaints in accordance with applicable law.

Where applicable, you may also have the right to approach the relevant data-protection authority or other competent authority after following the appropriate complaint process.

12. International Data Transfers

Some of our third-party service providers may process or store information outside India.

Where personal information is transferred outside India, VAYCART will take such steps as are required under applicable Indian law and applicable contractual or security requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this policy. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern regarding your personal information, please contact us:

VAYCART
Website: NON
Email: paraskaranjkar2@gmail.com
Phone: NON
Business Address: NON

Privacy/Grievance Contact: NON

Important Note

This Privacy Policy is intended as a general template for an Indian e-commerce business and is not a substitute for advice from a qualified Indian lawyer or privacy professional. Your final policy should be customised to the actual tools, payment providers, fulfilment partners, advertising services, cookies, data flows, and business structure used by VAYCART.

The Indian government has notified the Digital Personal Data Protection Rules, 2025, with different provisions taking effect on different timelines, so your store should keep its privacy notice and data practices aligned with the provisions applicable to it at the time of operation.