Shipping policy

Shipping Policy

Last Updated: 11 AUGUST 2026

At VAYCART, we want your order to reach you safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed after your payment has been successfully confirmed.

Because many of our products are made to order, please allow 24HR business days for production and order preparation before your order is shipped.

Orders placed on weekends or public holidays may begin processing on the next business day.

You will receive an order confirmation after placing your order and, where applicable, a shipping confirmation once your order has been dispatched.

2. Shipping Methods

We currently offer the following shipping options within India:

  • Standard Shipping: [X-X BUSINESS DAYS]

  • Express Shipping: [X-X BUSINESS DAYS] (if available)

  • Cash on Delivery: [AVAILABLE / NOT AVAILABLE]

The available shipping method will be shown during checkout based on your delivery location and the products in your order.

Delivery estimates begin after your order has been processed and dispatched, not from the time the order is placed.

3. Delivery Timeframes

Estimated delivery time within India is:

Processing: [PROCESSING TIME] business days
Shipping: [X-X BUSINESS DAYS] business days
Estimated total: Approximately [TOTAL TIMEFRAME]

These are estimates and not guaranteed delivery dates.

Delivery may take longer during:

  • Public holidays

  • Sales and promotional periods

  • High-volume shopping periods

  • Severe weather

  • Courier disruptions

  • Natural disasters

  • Address or contact-information issues

  • Other circumstances outside our reasonable control

4. Shipping Costs

Shipping charges are calculated and displayed during checkout.

Our current shipping rates are:

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [EXPRESS SHIPPING COST]

  • Free Shipping: [FREE SHIPPING CONDITION, e.g., orders above ₹1,000]

Shipping charges may vary depending on the destination, order value, product size/weight, and shipping method selected.

5. Tracking Your Order

Once your order has been dispatched, we will provide tracking information where tracking is available.

You may receive your tracking details by:

  • Email

  • SMS

  • WhatsApp

  • Your customer account

  • Order tracking page

You can use the tracking number provided to check the status of your shipment through the applicable courier's tracking system.

Please allow [X HOURS / X BUSINESS DAYS] after dispatch for tracking information to become active.

6. Delivery Address

Please make sure your shipping address, PIN code, phone number, and other delivery information are accurate before completing your order.

VAYCART is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.

If you notice an error in your shipping address after placing an order, contact us immediately at paraskaranjkar2@gmail.com. We will try to assist, but changes may not be possible once the order has entered production or been shipped.

7. Delayed Deliveries

While we work with our shipping partners to deliver orders within the estimated timeframe, delays can occasionally occur.

If your order is delayed beyond the expected delivery period, please contact us at paraskaranjkar2@gmail.com with your order number.

We will review the shipment status and, where possible, coordinate with the courier to help resolve the issue.

Please understand that courier delays caused by circumstances outside our reasonable control may take additional time to resolve.

8. Lost or Missing Packages

If your tracking information shows that your package was delivered but you have not received it, please:

  1. Check with family members, neighbours, security staff, or your building reception.

  2. Check the delivery details and tracking information.

  3. Contact us at paraskaranjkar2@gmail.com within 7 Day of the reported delivery.

We may contact the courier to investigate the shipment.

If a package is confirmed to be lost in transit, we will work with the applicable shipping or fulfilment provider to determine the appropriate resolution, subject to our Refund and Return Policy and applicable law.

9. Failed Delivery Attempts

If delivery cannot be completed because the recipient is unavailable, the address is incorrect, the customer refuses delivery, or the courier cannot reach the recipient, the courier may attempt redelivery or return the package to the sender.

If an order is returned because of customer-provided incorrect information or repeated failed delivery attempts, additional shipping charges may apply for reshipment where permitted.

10. Damaged Packages

If your package arrives visibly damaged, please take photographs or videos of the package and the product before disposing of any packaging materials.

Contact us at parakaranjkar2@gmail.com within 7 Day of receiving the order and provide:

  • Order number

  • Description of the damage

  • Photographs/videos of the package

  • Photographs of the damaged product

We will review the issue and provide an appropriate resolution in accordance with our Refund and Return Policy.

11. International Shipping

[CHOOSE ONE OPTION]

Option A — International Shipping Available

We currently offer international shipping to selected countries.

Available destinations: [COUNTRIES / REGIONS]

Estimated processing time: [PROCESSING TIME]

Estimated international delivery time: [X-X BUSINESS DAYS]

International shipping cost: [INTERNATIONAL SHIPPING COST / CALCULATED AT CHECKOUT]

International customers may be responsible for customs duties, import taxes, local taxes, brokerage fees, or other charges imposed by the destination country.

These charges are generally not included in the product or shipping price unless specifically stated at checkout.

Customs procedures may also cause additional delays that are outside our control.

Option B — International Shipping Not Currently Available

At this time, VAYCART ships only within India.

We may introduce international shipping in the future. If and when international delivery becomes available, the applicable destinations, shipping charges, delivery estimates, customs requirements, and other conditions will be displayed on our website.

12. Print-on-Demand Orders

Some products are produced only after an order is placed.

This means your order may require additional production time before it is handed to the shipping carrier.

If your order contains multiple products, items may occasionally be shipped separately depending on production and fulfilment arrangements.

You will receive available tracking information for each shipment where applicable.

13. Contact Us

If you have questions about shipping, delivery, or your order, please contact us:

VAYCART
Email: paraskaranjkar2@gmail.com
Phone/WhatsApp: non
Business Address: non
Website: non

Customer Support Hours: 24HR

Please include your order number when contacting us about an existing order so we can assist you faster.


Important Note

Delivery estimates are provided for guidance and may vary depending on your location, courier availability, production requirements, and circumstances outside our reasonable control.

For information about cancellations, returns, refunds, replacements, and defective or damaged products, please see our [RETURNS AND REFUND POLICY].

This Shipping Policy should be customized to match the actual shipping services, POD/fulfilment provider, courier partners, delivery locations, and shipping charges used by VAYCART.